Exception Management

VTM’s fast and easy to use online tool provides complete visibility to your invoice process from anywhere. Useful for both shippers and carriers for resolving billing problems.

Web Resolution allows our clients the freedom to create and enforce business rules by communicating within the tool itself.

Carriers can upload missing documentation or provide additional information in a fast easy to use web application.

Customers can also use Web Resolution to

  Approve high cost invoices
  Re-assign or allocate G/L account numbers
  Approve or deny Accessorial charges
  Spot Rate approval
  Balance due approval
  Communicate business rule changes
  Manage BOL exceptions


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