Looking for Payment Status?

We’ve got several convenient ways to check the status of your invoices.


TRANSWARE is the best way to get invoice status in real time. You can also track rejections and view remittance details.


Status Lookup

No TRANSWARE™ account? No problem!

Use our lookup tool to search via invoice number, invoice date and invoice amount.

Carrier Helpdesk

Connect with our Carrier Support team via our helpdesk for help with TRANSWARE™ access, invoice status/missing invoices, invoice submission methods, and available payment methods.

Get in touch

Carrier Support Email



(630) 566-5728

Invoice Mailing Address

VTM, Inc.
PO Box 200
Aurora, IL 60507

Want to send invoices via email or EDI? Get more information from our Carrier Support team using the form.

Need something else?

Send a note to our Carrier Support team using the form below. Get a response from a live person & real expert in 24 business hours.

About Our Payment Process

Find below some useful information about our payment process. Keep reading for a full list of frequently asked questions.

Frequently Asked Questions

Never overpay for a shipment again. Get VTM’s TRANSWARE platform to improve visibility, decrease cycle time, and improve carrier relationships.