Define, implement, monitor, iterate.

The attention you deserve.

Our client-centered approach to implementation starts with clear communication and planning by dedicated experts on Day 1.

Proven Success

Proven Success

Getting started with VTM and TRANSWARE™ is simple.

From Day 1, you get clear visibility to the implementation plan with milestones along the way. Leverage our change management templates and best practices to kickstart the conversation with carriers and your internal stakeholders.

100-Point Implementation Checklist

Sample Timeline

Sample Timeline

Getting started with VTM moves at the pace that is right for you. Our flexible solutions are designed to work around roadblocks and obstacles like resource constraints and business process questions.

Check out our sample timeline and deliverables below to see what your implementation might look like:

By the end of Day 1, time is starting to fly. But, real progress is already being made on your implementation.

You can be sure that:

  • You will start getting to know your dedicated Success Manager

  • We have started deep dives into your business and shipping scenarios to make sure we fully understand your unique needs

  • We have a list of key contacts and team members within your organization to communicate and review milestones with

By the end of Week 1, key questions are answered, communications are drafted, and we understand your carrier mix and how they send their invoices.

You can be sure that:

  • The scope of your carriers is known and documented

  • We have understood and documented your scenarios, and any unique requirements they bring

  • Change management communications to all stakeholder groups (internal and external) have been drafted and are ready for your review. Once approved, we can send or you can distribute on your letterhead.

Off to a slow start? It happens! If more time is needed to arrange resources or get to the bottom of lingering questions, we will have a detailed milestone plan available to highlight dependencies and risks.

By the end of Week 2, your rate agreements are loaded into Transware’s rating engine, we have engaged your carriers to get invoices flowing into Transware, and we have connected with your internal stakeholders to iron out final details around funds requests, shipment data integrations, and any outstanding business process questions.

You can be sure that:

  • We are actively engaging all of your carriers and completing EDI integrations on different timelines as your carriers become ready

  • Access to the Transware platform is setup and training sessions are scheduled

  • We continue to engage in testing and integration conversations with your carriers, IT, finance, or any other resources as necessary.

The initial implementation may be over, but you are never on your own at VTM.

The ongoing support from your dedicated Success Manager gives you confidence that we are always on the lookout for areas to improve, and new opportunities to create value.

Your Success Manager will always:

  • Keep you informed of new Transware features and how to take advantage of them

  • Proactively monitor your invoice and exception volume to spot trends and potential problems before they become big issues

  • Host regular checkpoints with you and your team to keep you informed and discuss your priorities

Dedicated Success Manager

Dedicated Success Manager

A dedicated success manager does more than just keep you updated about your implementation. They are your strategic partner for maximizing the value you get with VTM and TRANSWARE™.

During your implementation, they are:

  • Your main VTM contact for all implementation-related items and communications

  • Understanding your unique requirements and designing solutions with TRANSWARE™

  • Communicating and monitoring progress to remove obstacles in the way of achieving milestones

And long after the initial implementation, they are with you to understand your business and unique opportunities.

Ready to start getting the attention you deserve?

Every implementation is different, that is why we leverage a strategic partner approach to maximize value realization.

Connect with VTM today to get a free demo and to get started.

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Our Solutions Solve Real Problems

Accurate Accruals & Cost Visibility

Accurately accruing costs for shipments is one of the biggest challenges for shippers of all sizes. To produce accurate accruals, there are a lot of moving parts but VTM’s expertise and tools can help simplify the process and drive better results.

More Accurate Accruals & Cost Visibility Benefits The Whole Team

Learn about how a national shipper of industrial materials & supplies took advantage of our easy integration process to get accurate shipping costs upfront and make planning easier for all of their teams.

10 minute read

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Least Cost Carrier Insights

Never overpay for a shipment again. Get VTM’s TRANSWARE™ platform to improve visibility, decrease cycle time, and improve carrier relationships.

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