VTM’s 2022 Wrapped

2022 In Review

2022 was an exciting and transformative year for us here at VTM, and we would like to take a few moments to reflect on some of the major milestones we have accomplished. From launching the new Transware platform to expanding our team, we have working hard to make 2022 successful, and setup 2023 to be even better! Join us as we take a look back on the past year and share our thoughts for the coming year.

Some Of Our Highlights

Clients & carriers spent nearly 100,000 minutes on our platforms
We answered more than 2,500 support & status requests
We delivered more than 22,000 payments to carriers globally

New Office

For the first time in more than 20 years, our production, sales, and service headquarters in Aurora, Illinois moved to a new location in 2022! Although we did not go far, our new space created a fresh environment for the team. The new office also gives VTM the most flexibility to accommodate our hybrid team and continue on our growth trajectory.

In addition to our Chicago-area office, VTM also maintains a global footprint with resources in Asia, and a sales and administration office in the San Francisco Bay Area.

New Team Members

VTM welcomed several new team members in a variety of roles to our global team in 2022! From our audit to engineering teams, each brought specific expertise and experience, and started making their mark right away. We appreciated how quickly new team members got up to speed and improved our ability to deliver on our promises to clients. Thank you to everyone who joined us in 2022 and we look forward to seeing your careers grow with us!

Transware Officially Released

The Transware platform was officially released in Q4 and it has been making a big difference for our clients and their carriers since its launch. Transware’s initial success is marked by more than half of our clients and their carriers voluntarily adopting the platform shortly after its release. Our clients and their carriers are loving the unparalleled access to analytics, processing visibility, rating, and exception workflow tools powered by Transware.

Thank you to all of our clients and their carriers for making VTM and Transware part of your day! And thank you for sharing valuable feedback that helps us create new features and improve your experience with our platform.

Giving Back

We believe that it is not enough to just focus on our own growth and success. Instead, we like to take a step back and reflect on how we can give back to the community, and make a positive impact on the world. We also believe that no family should go hungry and that is especially true during the holidays. That is why our team chose to partner with the Aurora Food Pantry to do our part in delivering on that mission.

Looking Ahead To 2023

2022 was a great year for VTM, but we are already looking forward to what 2023 has in store for us! Of course our core goals around things like finding savings, and improving our tools remain top of mind, but here are other trends and insights for 2023 that we are tracking:

The importance of analytics for a modern shipper

Throughout the last several years, we have made significant investments in reporting and analytics platforms that empower our clients to explore their data and find meaningful insights. We recognize that our role has evolved into more than just finding savings for our clients. Now, we are a single source of truth for their data and have the platform they come to for answers and solutions. In 2023, we are continuing this investment and will continue creating analytics solutions that become part of our clients’ control centers and daily routines.

Continued investment in our technology and infrastructure

With the growth VTM is experiencing, continued investments in our processes, resources, and technical infrastructure are necessary in 2023 and beyond. Achieving scale and lasting success in this industry requires more than just getting new clients. These investments ensure we have the right resources in place to handle and respond to requests through any channel, and guarantees our platform is reliable and always ready to get to work for you.

Refreshed digital presence

Heading into 2023, the VTM brand has already experienced a lot of updates! You may have already noticed branded emails coming from our team, or this new website and these posts, but we are also growing our presence on LinkedIn. In 2023, we will continue these initiatives and will also going be bringing our messages and solutions to the market through a few other channels too.

About VTM

Virtual Transportation Management, Inc. (VTM) is a global, third-party provider of cloud-based transportation solutions, including pre-audit, payment, accounting, and custom reporting & analytics for all modes. Our clients have been leveraging VTM’s expert service and leading solutions to improve their spend visibility, decrease invoice processing cycle time, and improve their relationships with carriers since 1995.

Never overpay for a shipment again. Get VTM’s TRANSWARE platform to improve visibility, decrease cycle time, and improve carrier relationships.